shortcode de recuperar contraseña

  • Resolved centrodeinvestigacion

    (@centrodeinvestigacion)


    5 years, 4 months ago

    Hi. How about, the shortcode to recover password does not work for me, what should I do.

    hola que tal el shortcode para recuperar contraseña no me sirve que debo hacer

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • dariusraia

    (@dariusraia)

    5 years, 4 months ago

    Hello @centrodeinvestigacion,

    Thank you for reaching out to us.

    Would it be possible to give us more details in this? What is the exact issue with the password reset shortcode?

    Looking forward to your reply.

    Kind regards,

    Thread Starter centrodeinvestigacion

    (@centrodeinvestigacion)

    5 years, 4 months ago

    Hello
    when I go to put the shortcode to recover password [wppb-recover-password], the form does not come out for the user to do the procedure.

    hola
    si cuando voy a poner el shortcode de recuperar contraseña [wppb-recover-password] ,no sale el formulario para que el usuario haga el procedimiento.

    dariusraia

    (@dariusraia)

    5 years, 3 months ago

    Hello @centrodeinvestigacion,

    Since this looks a lot like a conflict with some other code, the first recommended step is the conflict test (ideally in a staging environment):

    ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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