Error | WordPress.org

Resolved theipking
(@theipking)

5 years, 3 months ago

When I install Awesome Support plugin then show a this https://prnt.sc/wg9u0d type error but what reason show this error not showing. How can I solve this problem?

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Yeison Baron
(@yeisonbp)

5 years, 2 months ago

Hi @theipking,

Please check that you are running at least PHP 7.1 or newer. Let me know if after updating this the issue continues.

Regards.

Thread Starter theipking
(@theipking)

5 years, 2 months ago

Hi, I am using latest version php7.4 version.

Thread Starter theipking
(@theipking)

5 years, 2 months ago

If I de-active (Awesome Support) red mark is gone or de-active (Share Logins) plugins also solve this problem. But I need this 2 plugin.

Plugin Author Yeison Baron
(@yeisonbp)

5 years, 2 months ago

Hi @theipking,

could you share us the error messages thrown in the debug.log file? Here is the documentation for accessing these messages:

Debugging in WordPress

Regards.

Plugin Author Yeison Baron
(@yeisonbp)

5 years, 1 month ago

Hi,

I will mark this topic as resolved, but if you have any other questions, you can open a new thread.

Regards.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error’ is closed to new replies.

5 replies
2 participants
Last reply from: Yeison Baron
Last activity: 5 years, 1 month ago
Status: resolved