Jetpack Connection Issue

  • Resolved kylefeldman

    (@kylefeldman)


    5 years, 9 months ago

    I have been trying to use the tools for my newly purchased Jetpack plan, however every time I try to do something it tells me to check the connection between my primary site and jetpack. Once I do that it brings me to the site health page, where it tells me that I should reconnect my Jetpack, however, when I do this another error message pops up and it completely signs me out of Jetpack. This is my first time creating a website and using wordpress/jetpack. Please Help!

    Thanks.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    5 years, 9 months ago

    @kylefeldman since you have a paid plan you have access to our priority support, which you’ll be able to get help more quickly than you would in the forums.

    Please contact us via this contact form so we can start running some tests with you to get this fixed:
    http://jetpack.com/contact-support/

    Thanks!

Viewing 1 replies (of 1 total)

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