See Setting up mail
What email settings do you have in the Mail tab panel?
FROM :
Candidature Casting <casting@socutemodels.com>
(but it’s the name of my agency SOCUTE MODELS that appears and not “Candidature Casting” in the title of the email)
BODY :
De: [first-name] [last-name] < [email] >
Sujet: Nouvelle inscription au casting
Ville : [ville]
Téléphone: [phone]
Adresse: [address]
Âge: [age]
Genre: [gender]
Taille : [height]
Poids : [weight]
Confection : [chest]
Instagram : [instagram]
Message : [Message]
ATTACHED FILES :
[portrait]
[de-profil]
[en-pied]
Can you please include screenshots of the whole editor screen including the Mail tab panel?
What other plugins and theme do you use on the site?
Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Akismet, WooCommerce and WordPress Importer, and clearing all cache data.
Why you are advised to deactivate plugins and switch to the default theme.
Woww, I’m really scared to do this manipulation!
All forms are linked to Mailchimp lists and Google Sheet tables.
Ads are underway to generate continuous traffic and therefore applications on my website.
If I do this there is a risk of crashing ?
Once I clearing all cache data, can I reactivate my theme and all the plugins without risk of losing everything ?
I no longer receive any mails now !!
It’s a disaster.
What’s going on ??
All he asked you is to dectivate plugins to a mimimum of plugins to check forms sendings. This will not delete any data.
But that should be not that problem because of your daily backups and of course you should have a test website to do debugging and developing too.
> I no longer receive any mails now !!
> It’s a disaster.
> What’s going on ??
Well, none of us has fortune teller ball to tell you. Are we speaking about the mails from your form? Does normal mail sending from a mail client works?
Regards
Hello,
Thank you for your reply.
The mails sent by my “normal mail client” are sent perfectly.
The forms sent via Contact Form 7 are validated because I receive the user data on Google Sheet, but I do not receive the email.
I contacted my host, I am waiting for his response to know if the problem comes from the configuration of the mail server.
Regards
Hi,
OK, I check this morning : I received all the emails sent yesterday. It was unlocked overnight. It’s better !
I still have the problem of CF7 which sends me the email with 1 single file instead of 3. And which blocked on some Androids..
Okkkk,
the problem starts again. I no longer receive any mail from my domain.
I contacted my host and he explained to me that it came from a wordpress or other configuration.
He advises me to use the local SMTP server of my hosting, ie “sendmail” or the “mail ()” function of PHP.
But I don’t understand any of this .. Can someone help me?
Is this the problem or just Contact Form 7 ?
Thxx
Message of WP ROCKET Support :
“Hi Yann!
Thank you very much for your reply. I hope you’re having a good day.
In such case, the problem might not be related to WP Rocket. Could you please try and disable WP Rocket completely and then submit the form?
That would test completely whether the issue is related to WP Rocket. If the form is still submitted and the email not received then WP Rocket is not the problem and you might need to contact the form developer for further assistance.
Thank you for your time and patience on this matter. I’ll be waiting for your reply. I hope you have a great day!
Regards,”
Hi,
sorry, but if you don’t answer questions, always writing only half of the facts and understand this …:
He advises me to use the local SMTP server of my hosting, ie “sendmail” or the “mail ()” function of PHP.
But I don’t understand any of this .. Can someone help me?
Is this the problem or just Contact Form 7 ?
… it is very difficult to help you.
You need to make sure, that your website can send mail. If that works, CF7 will work also. Fact.
WP Rocket is just a caching plugin and none can understand your chaos about Google sheet, domain mails, working/not working, client mail vs. Website mail etc.pp
My best advice is: Try to rend a pro to help you out.
Regards
