Feed stuck at 33%

  • Resolved pattyfifi

    (@pattyfifi)


    5 years, 5 months ago

    Hi, I’ve read your tutorial , gone over the support threads and still haven’t found a solution to my problem.

    My first feed is stuck at 33%
    I’ve configured the feed as per tutorial.
    My configuration is as follows:
    – WordPress 5.5.1
    – WooCommerce 4.6.1
    – PHP 7.3.23
    – WP Limit 512 mb
    – Max Execution time was 60, raised it to 600
    – Had cron disabled, had a cron job, deleted it, enabled cron, deactivated plugin, reactivated it, canceled the feed, refreshed the browser, started manual feed and still stuck on 33%
    – Don’t have any fatal errors on WooCommerce logs
    – As per your debug log, we have [Single products] => 375, [Variation products] => 1284, [Total products] => 1659 – how long is this supposed to take? It’s been over two hours and still stuck on 33%.

    I don’t know what else to do. I have the debug.log but cannot attach here.

    Would appreciate any help.
    Thanks!

    • This topic was modified 5 years, 5 months ago by pattyfifi. Reason: clicked on submit before finishing message

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • supportadtribes

    (@supportadtribes)

    5 years, 5 months ago

    Hi,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with a stuck feed. The problems you describe do indicate your feed is stuck and usually this is, indeed, because of WP-cron issues or server limitation issues.

    Now you have taken pretty much all the necessarily steps to investigate if its any of those two. I do have some additional questions:

    • Can you just copy the debug.log URL in this topic?
    • Are you using a caching plugin? If so flush the caching of it and disable it to see if the feed processes when the caching is disabled.
    supportadtribes

    (@supportadtribes)

    5 years, 4 months ago

    Hi,

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this issue now for housekeeping reasons.

    Please do not hesitate to reach out us whenever you need our help again.

Viewing 2 replies - 1 through 2 (of 2 total)

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