Review for WP Forms

  • Kolade Chris

    (@ksound22)


    5 years, 5 months ago

    You tried a lot, but the way WP Forms worked on my last website was totally unwarranted as my mails always went to spam. It wasn’t like that when I tried some other Contact form plugins. But all in all, good job.

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  • Plugin Support Ethan Choi

    (@ethanchoi)

    5 years, 5 months ago

    Hi @ksound22,

    Thanks for the review!

    I’m sorry to hear that you’re having issues with email delivery.

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    And if you’d like more help with using WPForms Lite, please feel welcome to post in our WPForms Lite support forum.

    Thanks!

Viewing 1 replies (of 1 total)

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