Hi there,
As we are not experiencing this issue at our end, please check for plugin or theme conflict on your website.
To do this, disable all of the plugins at once and enable them one by one by checking which one is causing the conflict. If this does not resolve the issue, change the website’s theme to another theme and check whether the issue is resolved or not.
Please let me know.
Kind regards,
Kriti
Hi @face2005,
Your video was displaying as a blank message before, now I can see a video in your previous response.
Thanks for sharing the video but it is difficult to say why you are experiencing this issue on your website. For further troubleshooting, I request you to please share the issue at here as well:https://quizandsurveymaster.com/contact-support/
Kind regards,
Kriti
