• I had to update WordPress on the website I am newly managing, when it did, it created issues with sliders and layout on the home page, both the big blank area at the top and the holes at the bottom of the home page. I have no idea what slider plugin was used at the time of creation nor aware of the previous WP version that worked, I added a new slider plugin(Smart Slider 3) to see if it would fix the website and it did not.

    I then reached out to the new slider tech support and their response was: The problem on your website is, that your theme uses an outdated code which creates a JavaScript error and this way our slider cannot work there either. So this issue has to be fixed first and you will only be able to have any slider on your website afterwards, because JavaScript errors are stopping all JavaScript codes following them. You can see in my attachment what JavaScript errors are coming from your theme, where the problem is, that they used jQuery browser:
    https://api.jquery.com/jQuery.browser/
    which was deprecated 7 years ago, just WordPress used ‘jQuery migrate’ to support some old deprecated functions, like this one, but they have removed it from their code with one of the new versions. What I suggest is, that you should get in touch with your theme’s developers and ask them to fix these issues for you, as this code wasn’t just simply used in one file, but in inline codes too, so the fix will need more modifications and from the frontend of the website I couldn’t tell all files, which has to be modified.

    I have reached out to the theme creater and have not received a response, nor to I expect to. Any help in fixing this issue would be appreciated. I am not a web designer, just a member of a club trying to help.

    • This topic was modified 5 years, 7 months ago by dndsam.
    • This topic was modified 5 years, 7 months ago by dndsam. Reason: clarification of points and website to reference

    The page I need help with: [log in to see the link]

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  • As a TEMPORARY measure, you can install this plugin to restore the ancient jQuery code which was recently removed by WordPress.

    https://wordpress.org/plugins/enable-jquery-migrate-helper/

    Thread Starter dndsam

    (@dndsam)

    Thank you for the info George. Your recommendation seems to have fixed a few of the issues with the bottom of the home page formatting and now the slider area is showing, but spools like it is trying to load but cannot. Any thoughts on that I should look at.

    I wish I could help you troubleshoot this… unfortunately, it’s impossible for me to offer any further help, as I don’t have access to the paid theme you’re using.

    This is one of the reasons why commercial products are not officially supported here at WordPress.org at all, as we can’t install these products and test anything.

    My only observation is that according to this change log, the version 1.7 of the “Campaign” theme you’re running was released way back in March 2012! Considering how rapidly WordPress changes, it’s even a wonder your site still works at all. Your site isn’t even mobile responsive, as this feature was added to version 2.0 of the theme released in August 2012.

    You may want to upgrade to the latest version of the theme (version 2.5 released August 2020) to see if it solves your issue.

    Good luck!

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