Select options button in Woocommerce

Resolved demediabaron
(@demediabaron)

5 years, 6 months ago

When the ‘Select option’ (Opties selecteren) button of a variable product is clicked, I expect to be linked to the product page to select the relevant option and then add the product to the shopping cart.
What happens, however, is that the product (without an option) is immediately added to the shopping cart and ordered.

How can I adjust it to the desired situation?

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

(@m155y5)

Automattic Happiness Engineer

That should not be happening. If you go to WooCommerce > Settings > Products > General is the option to “Redirect to the cart page after successful addition” enabled?

Also, it could be another plugin is causing this behavior. If you can please share your System Status Report, that will help us further troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.

Thread Starter

demediabaron

(@demediabaron)

5 years, 5 months ago

Thanks for replying!

That option was not selected. If I do, the only difference is that I go directly to the shopping cart, but I still can’t select an option.

*********************


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### Active Plugins (23) ###

Bold Builder: door BoldThemes – 2.7.4
Cost Calculator: door BoldThemes – 1.2.5
BoldThemes WordPress Importer: door BoldThemes – 1.0.4
Contact Form 7: door Takayuki Miyoshi – 5.2.2
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Hotjar: door Hotjar – 1.0.8
Kids Club Plugin: door BoldThemes – 1.0.2
Limit Login Attempts: door Johan Eenfeldt – 1.7.1
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Meta Box: door MetaBox.io – 5.3.3
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Really Simple CAPTCHA: door Takayuki Miyoshi – 2.0.2
Really Simple SSL: door Really Simple Plugins – 3.3.5
TablePress: door Tobias Bäthge – 1.12
The Events Calendar: door Modern Tribe
Inc. – 5.1.6

Visualizer: Tables and Charts for WordPress: door Themeisle – 3.4.6
Checkout Manager for WooCommerce: door QuadLayers – 5.2.9 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.5.2
WooCommerce: door Automattic – 4.5.2
WooSidebars: door WooCommerce – 1.4.5
Yoast SEO: door Team Yoast – 14.9
Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: door Embed Plus for YouTube Team – 13.4.1.1

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### Settings ###

API Enabled: ✔
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
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Connected to WooCommerce.com: –

### WC Pages ###

Winkelbasis: #5 - /shop/
Winkelmand: #1924 - /shop/winkelmandje/
Afrekenen: #3693 - /shop/betalen/
Mijn account: #1925 - /shop/mijn-account/
Algemene voorwaarden: ❌ Pagina niet ingesteld

### Theme ###

Name: Kids Club
Version: 1.1.0
Author URL: http://bold-themes.com
Child Theme: ❌ – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een child thema aan. Zie: Hoe maak je een child thema

WooCommerce Support: ✔

### Templates ###

Archive Template: Jouw thema heeft een woocommerce.php bestand. Je zal het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen.
Overrides: kids-club/woocommerce/cart/cart-totals.php
kids-club/woocommerce/cart/cross-sells.php versie 3.8.0 is verouderd. De hoofdversie is 4.4.0
kids-club/woocommerce/cart/mini-cart.php
kids-club/woocommerce/content-single-product.php
kids-club/woocommerce/content-widget-product.php
kids-club/woocommerce/loop/add-to-cart.php
kids-club/woocommerce/loop/orderby.php
kids-club/woocommerce/loop/sale-flash.php
kids-club/woocommerce/single-product/meta.php
kids-club/woocommerce/single-product/product-image.php
kids-club/woocommerce/single-product/product-thumbnails.php
kids-club/woocommerce/single-product/rating.php
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kids-club/woocommerce/single-product/sale-flash.php
kids-club/woocommerce/single-product/tabs/additional-information.php
kids-club/woocommerce/single-product/tabs/description.php
kids-club/woocommerce/single-product/tabs/tabs.php versie 2.4.0 is verouderd. De hoofdversie is 3.8.0
kids-club/woocommerce/single-product/title.php
kids-club/woocommerce/single-product/up-sells.php
kids-club/woocommerce/single-product-reviews.php versie 3.8.0 is verouderd. De hoofdversie is 4.3.0

Outdated Templates: ❌
					
					
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### Action Scheduler ###

Afgerond: 76
Oldest: 2020-09-16 13:06:11 +0000
Newest: 2020-10-08 05:31:59 +0000

Missy a11n

(@m155y5)

Automattic Happiness Engineer

5 years, 5 months ago

Hi @demediabaron –

Thanks for sharing that system status report. The only thing I can think of here is that either your theme is causing this behavior or another plugin is causing it, possibly due to a conflict.

You can read more about plugin and theme conflicts in our Self-Service Guide.

Here’s how you can figure out which one may be causing the problem:

Before you start

First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
Second, I would suggest to install a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without effecting your current site visitors.

How to test for conflicts
In order to test for conflicts using Health Check & Troubleshooting:

Go to Tools > Site Health > Troubleshooting.
Select Enable Troubleshooting Mode. This will disable all your plugins and set your theme to a default one.
Go to Plugins. There you can enable WooCommerce by selecting Enable While Troubleshooting.
Try to reproduce the problem. If the problem is resolved, it’s clearly a conflict. Now we need to figure out which plugin is causing this conflict.
If you can’t reproduce the problem with only WooCommerce enabled, go ahead and re-enable the other plugins one by one. Test after each one until the problem occurs again – this will tell you which plugin is conflicting.
If you are unable to reproduce the problem with the rest of your plugins enabled it could be your theme causing the conflict. To test for this, please enable your original theme at your WordPress Dashboard in the Troubleshooting Mode section at the top (it will look similar to this: https://d.pr/i/bbvkLY). In the Troubleshooting window, you’ll be able to see a dropdown with available themes. Choose the one you normally use. Try reproducing the problem you’re experiencing. If you can reproduce it, your theme is the source of the conflict.

Once you’ve done that, please check out How to test for plugin and theme conflicts and follow the steps there. Please let us know how that goes.

Plugin Support

Damianne P (a11n)

(@drwpcom)

5 years, 5 months ago

Hi @demediabaron. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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