Please Help! – Site Kit encountered an error

  • Resolved biggundigital

    (@biggundigital)


    5 years, 7 months ago

    This is the error message;

    Loading chunk 1 failed.
(error: https://biggundigital.co.uk/wp-content/plugins/google-site-kit/dist/assets/js/chunk-googlesitekit-adminbar~chunk-googlesitekit-setup-wizard-proxy-4b71a6f3bbaa74fac4f7.js)

    in Unknown
    in Suspense
    in DashboardSplashApp
    in GoogleSitekitDashboardSplash
    in RestoreSnapshots
    in ErrorHandler
    in Root
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    5 years, 7 months ago

    Thanks for getting in touch. So we can understand your current setup please share you Site Health information privately using this form.

    After sharing your Site Health information please attempt visiting your Site Kit dashboard from a browser incognito window, or try clearing your browsers cache before trying to access Site Kit once more. If that fails please share the following information:

    1. At what stage do you encounter this error (ie. during setup or when visiting the dashboard)?
    2. Has Site Kit worked for you previously?
    Renee Johnson

    (@reneesoffice)

    5 years, 6 months ago

    @biggundigital we’ve released a fix to address this error in the latest release version 1.20.0. Please let us know if the issue is resolved for you.

    Renee Johnson

    (@reneesoffice)

    5 years, 6 months ago

    @biggundigital I am marking this topic as resolved since we have not heard back. Feel welcome to open a new support topic if you have any further questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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