Enrolling students not working

  • alexizumi12

    (@alexizumi12)


    5 years, 9 months ago

    Hi

    When a student buy a course, using the offline payment (installed the Offline Payment Plug-in), and I go to the order to set it as “Finished” so the student can have access to the course.
    So the problem is that in the back-office the order appears with a check mark, but for the student it appears as “not enrolled” or “In process”.

    If I manually change the status to “enrolled” in the database, the user has access to the lessons, but this is very annoying.

    Any help, please?

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  • augustus09

    (@augustus09)

    5 years, 9 months ago

    Hi

    Because this is Offline Payment so you need change status of the order by yourself

    Thread Starter alexizumi12

    (@alexizumi12)

    5 years, 9 months ago

    Hi

    I guess you didn’t read my post…
    I’ve changed the status on the order, but the students weren’t enrolled automatically.

    By the way, I’ve found the problem.
    There’s a setting that I had to enable, under “Learnpress” -> “Settings” -> “Payments” -> “Auto Enroll”

    augustus09

    (@augustus09)

    5 years, 9 months ago

    Maybe I have misunderstood your mean
    although your issue is resolved, I’m sorry about this

Viewing 3 replies - 1 through 3 (of 3 total)

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