@2chicks We’re sorry to hear you are experiencing difficulties with the plugin.
Can you please confirm you are using the most recent version of Yoast SEO version 14.9? You can learn more about updating here: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/
If you have already confirmed that both Yoast SEO and WordPress are up to date and the issue is still occurring, we would next recommend performing a conflict check to determine whether another plugin or theme is interfering with the Yoast plugin.
The fastest way to do this is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Nineteen. Test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin allows you to run a conflict check without affecting normal visitors to your site.
If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.
It must be the theme, because Yoast and everything else is up to date. I will update it next. Thank you!!
Hi @2chicks,
If updating fixes the problem or if is still happens with the latest version, you’re welcome to let us know. We’ll leave this open for a week just in case.
We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.
