Email Designer is not opening
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Hi,
I’m not sure if it’s because of the latest WordPress update.
But i’m note able to open the customize email designer anymore.It just leave me with an empty page.
https://ibb.co/8cmrCnpWould be great if anyone can help me solve this issue.
Thanks,
ChrisThe page I need help with: [log in to see the link]
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Hi Chris,
I’m not able to duplicate this issue on my site. What theme are you using? I suggest deactivating your plugins to test if any are conflicting. Let me know if there’s no change!Best,
HannahI am having the same problem it seems. Using flatsome theme.
DevTools failed to load SourceMap: Could not load content for /wp-content/themes/flatsome/inc/admin/kirki/modules/custom-sections/sections.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for /wp-content/themes/flatsome/inc/admin/kirki/controls/css/styles.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for /wp-content/themes/flatsome/inc/admin/kirki/assets/vendor/selectWoo/kirki.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE wp-color-picker-alpha.js?ver=3.0.45:112 Uncaught ReferenceError: wpColorPickerL10n is not defined at h.<computed>.<computed>._create (wp-color-picker-alpha.js?ver=3.0.45:112) at h.<computed>.<computed>.h.isFunction.a.<computed> [as _create] (widget.min.js?ver=1.11.4:11) at h.<computed>.<computed>._createWidget (widget.min.js?ver=1.11.4:11) at new h.<computed>.<computed> (widget.min.js?ver=1.11.4:11) at HTMLInputElement.<anonymous> (widget.min.js?ver=1.11.4:11) at Function.each (load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2) at n.fn.init.each (load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2) at n.fn.init.h.fn.<computed> [as wpColorPicker] (widget.min.js?ver=1.11.4:11) at i.ready (customize-controls.min.js?ver=5.5:2) at Object.<anonymous> (customize-controls.min.js?ver=5.5:2) _create @ wp-color-picker-alpha.js?ver=3.0.45:112 h.isFunction.a.<computed> @ widget.min.js?ver=1.11.4:11 _createWidget @ widget.min.js?ver=1.11.4:11 h.<computed>.<computed> @ widget.min.js?ver=1.11.4:11 (anonymous) @ widget.min.js?ver=1.11.4:11 each @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 each @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 h.fn.<computed> @ widget.min.js?ver=1.11.4:11 ready @ customize-controls.min.js?ver=5.5:2 (anonymous) @ customize-controls.min.js?ver=5.5:2 i @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 add @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 initialize @ customize-controls.min.js?ver=5.5:2 h.Class @ customize-base.min.js?ver=5.5:2 i @ customize-base.min.js?ver=5.5:2 i @ customize-base.min.js?ver=5.5:2 (anonymous) @ customize-controls.min.js?ver=5.5:2 each @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 (anonymous) @ customize-controls.min.js?ver=5.5:2 i @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 fireWith @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 ready @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 J @ load-scripts.php?c=1&load[chunk_0]=jquery&ver=5.5:2 DevTools failed to load SourceMap: Could not load content for /wp-content/themes/flatsome/inc/admin/kirki/modules/tooltips/tooltip.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE-
This reply was modified 5 years, 8 months ago by
andrea2zscience.
Please try installing https://wordpress.org/plugins/enable-jquery-migrate-helper/ to see if that fixes the issue.
Hi Steven,
I just tried with the ‘jquery helper’ but I’m still having the same issue.
I use the flatsome theme btw.
OK. It was worth a try. 🙁
Just a heads up – it also appears it broke our outgoing email notifications… I deactivated and deleted the plugin but the outgoing email still wasn’t being sent…
There was an available update for both flatsome and woocommerce so I updated and that did fix the outgoing email but now I’m worried about reinstalling Kadence so if someone hears it is working with flatsome again I’ll give it a try!
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This reply was modified 5 years, 8 months ago by
andrea2zscience.
Hi,
I have the same issue. it doesn’t open. With flatsome theme.
The only way it works for me is to go back to the older version of WordPress 5.4.2
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This reply was modified 5 years, 8 months ago by
welwan.
@welwan That sounds like you have a plugin that isn’t yet updated for the changes in WordPress 5.5 to jquery.
Ben
Has anyone gotten this to work again with the flatsome theme?
Hey @andrea2zscience,
Are you using the latest version of Flatsome? See this post: https://wordpress.org/support/topic/plugin-not-working-with-flatsome-theme-2/Best,
HannahI am experiencing the exact same issue with Flatsome theme and Kadence Email Designer as Original Poster. Comes up blank which looks like it’s breaking the email designer from sending proper emails.
Please, can you provide a solution? I went to the link and not finding the resolution. Please provide advise on how to resolve this Kadence Email Designer not working with Flatsome after newest update. Is there a fix? I updated Kadence version to latest but it did not resolve.
Please provide a solution. Thanks
Hey @dmandos,
What version of Flatsome theme are you using?Kindly,
HannahLatest Flatsome version 3.13.1
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This reply was modified 5 years, 8 months ago by
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