TutorLMS Pro: 404 Error on Instructor Pages

  • Resolved daveintheuk

    (@daveintheuk)


    6 years ago

    Evening,

    When a tutor logs in after account approval, any link they click on (eg “create course”) goes to a 404 page.

    Current setup:
    Wordpress version in use: 5.4.2–en_GB

    PHP version in use: 7.3.19

    Backend: cPanel

    Operating System: 32bit Centos

    Theme in use: TwentyTwenty (without premium activation)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Nayeem

    (@nayeeem)

    6 years ago

    Hello @daveintheuk

    Go to WordPress dashboard > Settings > Permalinks and set that to Post name . .

    Also, it seems you have made the Dashboard page as homepage .. You can’t do that. . You can make your courses archive page as homepage. . But making Dashboard as homepage is not recommended in Tutor LMS. . The dashboard permalinks will not work properly if that is done. .

    For further investigation, please send your query at support@themeum.com. Our dedicated support engineers will help you over there. . They might need your site credentials to look for the problem. . Please make sure your Dashboard is not set as Homepage form WordPress dashboard > Settings > reading section and Permalinks is set to Post Name. .

    Thanks

    Thread Starter daveintheuk

    (@daveintheuk)

    6 years ago

    That appears to have worked, thanks.

    Thread Starter daveintheuk

    (@daveintheuk)

    6 years ago

    Hi

    I now have an error “There has been a critical error on your website. Please check your site admin email inbox for instructions”

    Using WP-ADMIN Recovery Mode makes no difference.

    I did raise this with support@, initially over a week ago.

    Nayeem

    (@nayeeem)

    6 years ago

    Hello @daveintheuk

    Can you please mention the Email address from which you have contacted the Support?

    Sorry for the inconvenience you are facing

    Thanks for your patience and kind consideration

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: Nayeem
  • Last activity: 6 years ago
  • Status: resolved