Automatically open the entire chat window

  • Resolved andreapari

    (@andreapari)


    6 years ago

    Hello,
    is there a way to automatically open the entire chat window after N seconds? I know I can customize this with a JS script, but what event I have to trigger?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kamiltidio

    (@kamiltidio)

    6 years ago

    Hi!

    Thank you for writing in.

    The following code should fully open the chat after 10 seconds.

    <script>
  (function() {
    function onTidioChatApiReady() {
      var timeoutInSeconds = 10;
      setTimeout(function() {
        tidioChatApi.open();
      }, timeoutInSeconds * 1000)
    }
    if (window.tidioChatApi) {
      window.tidioChatApi.on('ready', onTidioChatApiReady)
    } else {
      document.addEventListener('tidioChat-ready', onTidioChatApiReady);
    }
  })();
</script>

    Please let me know if you’ll need any further assistance!

    Thread Starter andreapari

    (@andreapari)

    6 years ago

    Hi kamiltidio,
    thank you, this is what I needed!

    Greetings,
    Andrea

Viewing 2 replies - 1 through 2 (of 2 total)

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