Bug on Checkout Page

  • Resolved marv2

    (@marv2)


    5 years, 10 months ago

    Hi, on the Woo checkout page, with a user with an existing account, if I change the the shipping State and have the wrong zip code, and then try to place an order, I get an error saying “ZIP does not match selected state” (which makes sense).

    The problem is, that the page stops scrolling properly, and I can’t change any of the address fields. It locks up.

    Then, if I refresh the page, I get this error: “There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out.” If I click go back to cart, and then try to checkout again, I get the same error and can’t checkout. The only way to change the error at this point is to go to My Account and change it from there.

    I found, the only to get rid of this error is to disable your plugin. Once I disable your plugin, the checkout page works properly and I can fix the address.

    Can you please look into this?

    Thank you!

    • This topic was modified 5 years, 10 months ago by marv2.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author flycart

    (@flycart)

    5 years, 10 months ago

    Hi

    Thank you for reaching out.
    Please open a ticket at our website providing your site url, version of the woo discount rules plugin, woocommerce and php version.

    Let’s assist you with it.

    Thanks

    Thread Starter marv2

    (@marv2)

    5 years, 10 months ago

    Hi, I have already disabled the plugin. I was just informing you of the bug. You can try to replicate it on your end. Good luck

    Plugin Author flycart

    (@flycart)

    5 years, 10 months ago

    My apologies for the inconvenience.
    Our developers are trying to re-produce the issue locally… So far we could not… but we will keep trying and see what could possibly causing this issue.
    It is the first time we are coming across such an issue.

    Plugin Author flycart

    (@flycart)

    5 years, 9 months ago

    Just wanted to update you on this thread. The issue has been addressed in the latest versions.
    If you continue to face the issue, please open a support ticket at our website. We’re happy to assist you with it.

    Thread Starter marv2

    (@marv2)

    5 years, 9 months ago

    Thank you for addressing this issue!

Viewing 5 replies - 1 through 5 (of 5 total)

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