• Resolved calle81

    (@calle81)


    The Print Invoice button does not work. It is not clickable and does not work with Firefox and Safari. It only works with Chrome.

Viewing 8 replies - 1 through 8 (of 8 total)
  • @calle81

    Can you please advise if you are receiving any JavaScript errors on Safari/Firefox?

    Thanks!

    Ronald Huereca

    Thread Starter calle81

    (@calle81)

    Hi @ronalfy thanks for your reply.

    The console ( Safari and Firefox ) has no errors.

    It is as if the button is locked.

    It is not connected to any links.

    Thread Starter calle81

    (@calle81)

    @ronalfy

    I tried to remove the “class” ( class="<?php echo pmpro_get_element_class( 'pmpro_a-print' ); ?>" ) on line 22 of pages/invoice.php and it shows only the text “Print” (without icon) but print.

    If I add the “class” again, the button is locked.

    Plugin Author Andrew Lima

    (@andrewza)

    @calle81 thank you for your feedback, we are going to try and recreate this on our end with Firefox and Safari. We will revert back as soon as we possibly can.

    Thread Starter calle81

    (@calle81)

    @andrewza thanks for the reply. The problem is also present on your site paidmembershipspro.com.

    Plugin Author Andrew Lima

    (@andrewza)

    I have just tested this on Safari and it works as intended. One of our other engineers has tested this with Firefox and cannot replicate the issue.

    Do you have any browser extensions installed on FireFox? If you have an account on http://www.paidmembershipspro.com, please open a support ticket on our site and one of our support engineers will be able to assist you further regarding this.

    Thread Starter calle81

    (@calle81)

    @andrewza thanks for the reply. No, I don’t have extensions on Firefox. On paidmembershipspro.com I don’t have a paid account and I can’t open a support ticket.

    Plugin Author Andrew Lima

    (@andrewza)

    That is no problem at all, we are going to run further tests to try and recreate this issue on our end. We will revert back as soon as we possibly can.

Viewing 8 replies - 1 through 8 (of 8 total)

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