• Resolved mlovric

    (@mlovric)


    Hi there.
    I love your plugin.

    Please if you can help me with my case.
    I set everything correct as I know, but I can’t load initial images on web page (set to 10 for More button). After click on More button (“Ucitaj vise slika” on Croatian), other images are loaded correctly.

    There is no error in the console related to the plugin.

    Thank you for your time.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    I am getting a “critical error” when I access your site.

    Thread Starter mlovric

    (@mlovric)

    Whole site is broken, Will send a message when it is up again

    Thread Starter mlovric

    (@mlovric)

    It is up now. Sorry for waiting

    Thread Starter mlovric

    (@mlovric)

    As I can see, first 10 pictures are not visible, but if I click on position where they are, default light box is opened (default of my webpage). But other pictures that are loaded in my configured light box for this plugin

    Plugin Author Sayontan Sinha

    (@sayontan)

    You seem to have a lazy-loading plugin that is replacing Photonic’s images with its own. If you disable that plugin you will be fine.

    Thread Starter mlovric

    (@mlovric)

    Correct, disabled lazy load of Avada theme and initial images are visible.
    But there is still one problem active. As you can see, click on the first 8 pictures activates another lightbox as I have set. Click on other loaded images opens the correct lightbox.

    I made a custom shortcode for this gallery.

    Plugin Author Sayontan Sinha

    (@sayontan)

    You will have to work with the developer of the other plugin to disable that lightbox for Photonic galleries. Just like how Photonic’s lightbox doesn’t interfere with other galleries, the reverse also should be true.

    Thread Starter mlovric

    (@mlovric)

    Correctly, disabled Lightbox of Avada Theme and everything is working as expected. Thank you very much for your time.

Viewing 8 replies - 1 through 8 (of 8 total)

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