• Resolved jessica6891

    (@jessica6891)


    Hello,

    Several visitors have told me that their IP address was blocked during their visit to our Woocommerce store. It was the Ithemes Security extension that blocked them due to a nonexistent link. They were therefore mistaken for malicious robots. By looking in the logs, I found that it is this URL

    https://leshoplebelge.ch/wp-content/plugins/jetpack/https:/stats.wp.com/s-202023.js

    which is the source of the 404 error. But I do not know why or how my customers end up on this URL during their order.

    Can someone explain to me?

    I specify that even by deactivating the Jetpack extension the problem remained the same. I ended up uninstalling Jetpack but the problem continues, the URL is still displayed and our customers cannot order on our site.

    • This topic was modified 5 years, 11 months ago by jessica6891.

    The page I need help with: [log in to see the link]

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