• Resolved sebastienbr

    (@sebastienbr)


    I did install the plugin but the menu looks broken and it is becoming very difficult to use, the design did not load itself.

    What can I do?

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @sebastienbr

    I trust you’re doing well!

    Please let us know more information about your set up? Is Asset Optimization enabled on your site? If Yes, please visit your site with this URI yourdomain.com/?avoid-minify=true and see if the menu will be loading.

    If all will be well, some enabled option in Asset Optimization is causing this. Please reset the Asset Optimization from Hummingbird > Asset Optimization > Settings.

    After this please start optimizing assets, one file at a time, every time view the front and, to make sure all is well. If something will look broken, this man the file can’t be optimized with an option that is enabled, unslect last enabled option and continue to the next one.

    Please advise,

    Kind regards,
    Nastia

    Thread Starter sebastienbr

    (@sebastienbr)

    Thank you for your reply, unfortunately, I have the exact same issue after disabling the the asset optimization, resetting those and tried the query parameter without any success.

    I do have the same problem in Defender, Smush and Hummingbird, but smartcrawl is working fine.

    I don’t have another cache optimization layer.

    https://i.gyazo.com/33a4e4ab0cfe945de4860bcae8274aa4.png

    • This reply was modified 5 years, 11 months ago by sebastienbr.
    Thread Starter sebastienbr

    (@sebastienbr)

    After some investigation, it looks like the main css class is missing to load the theme:

    the following classes are not added to the body element

    smush: sui-2-7-0
    hummingbird: sui-2-5-2
    defender: sui-2-9-2

    @sebastienbr,

    Could you please list all your active plugins? Do you have any translation plugins? Or maybe a plugin to adjust the admin UI/change menu point names?

    Best regards,
    Anton

    Thread Starter sebastienbr

    (@sebastienbr)

    Setting action priority to 20 instead of 11 seems to solve the problem

    the line 121 (for defender)
    add_filter( ‘admin_body_class’, array( $this, ‘adminBodyClasses’ ), 11 );

    to
    add_filter( ‘admin_body_class’, array( $this, ‘adminBodyClasses’ ), 20 );

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @sebastienbr

    I hope you are doing well!

    Glad to know that the issue is resolved!

    I’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 6 replies - 1 through 6 (of 6 total)

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