Hi Jessy,
Most likely you are selling apparel products, for those kind of products the gender and age group are mandatory for Google.
So make sure you have a gender and age group filled in for all of your products and make sure you have mapped them to the correct attribute in the field mapping section.
I have added age and gender on all products but I unticked to show on product page still its not uploading on goggle merchant
Did you add the field mappings for age and gender on the field mapping page and did you map it to the correct attributes that hold your gender and age group information?
For gender I used gender(dynamic attribute) and for age_group I used age(dynamic attribute) value.
this the error I’m getting http://prnt.sc/smdjh5
That means your gender and age groups are either empty or have the wrong value in the feed. Please make sure the values you use are these ones:
Age Group
https://support.google.com/merchants/answer/6324463?hl=en
- newborn
- infant
- toddler
- kids
- adult
Gender
https://support.google.com/manufacturers/answer/7496702?hl=en
Any other value will lead to disapprovals of your products.
Thank you. It appears i was using men and women for gender and 18-65 years as age group. Problem solved and feeds uploaded successfully.
Perfect, thanks for the heads-up
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