Shipping and billing address the same

  • Resolved Leonyl

    (@leonyl2020)


    6 years, 1 month ago

    Hello,

    i have problems with your plugin, i see also the message of my system, that my wp version of 5.4.1 and WooCommerce-Version 4.1.0 is not tested with yours. The checkout billing and shipping address data is doubeld billing address. After fillout the shipping address turns into billing address in backend, so billing address stand there twice. When I turn off your plugin and make a test order more, then it goes good.

    What can we do?

    Best regards Leon

    • This topic was modified 6 years, 1 month ago by Leonyl.

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  • Plugin Author Rupinder Kaur

    (@coolcoders)

    6 years, 1 month ago

    Hi @leon,

    Thanks for writing.
    Yes, my plugin is not tested with the newer version of woocommerce and WordPress yet, as I am working on some other improvements. Soon I will update the new version.

    Well coming to your shipping issue
    1)can you please check the shipping option “default to billing address” is selected on “your-site/wp-admin/admin.php?page=wc-settings&tab=shipping&section=options”
    2) The second point I noticed is the standard layout is changed(maybe using custom code or any other plugin).You can notice the subtotal section is not a part of payment section in my plugin.

    You can try deactivating the other checkout related codes or plugin because they can cause conflict.

    Do let Me know if i can help you further.

    Thanks

    Thread Starter Leonyl

    (@leonyl2020)

    6 years, 1 month ago

    Hello Rupinder,

    thank you for your respose and help.
    1. My shipping option was on shipping address, but i tested now with standard billing option, but it is the same error. when order is ready in wp backend and also in the emails is the billing address twice.

    2. My wp shop is based in germany and there are special things by german law and have installed also germanized for wp. This is the reason for the different layout what you see. The law says: The Order now button needs close to the listed billing details.

    Best regards Leon

Viewing 2 replies - 1 through 2 (of 2 total)

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