• Resolved kristi08

    (@kristi08)


    I get a shipping class error when upload feed to google shopping. Shipping class is free shipping. Also only half of my product was added to feed. How do I set up complete product feed? please help

    • This topic was modified 6 years ago by kristi08.
Viewing 9 replies - 1 through 9 (of 9 total)
  • supportadtribes

    (@supportadtribes)

    Hi,

    Thanks for using our plugin and reaching out to us. There can be several reasons for your feed containing less products than expected, we listed those here:
    https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/

    How did you add shipping to your feed?

    Thread Starter kristi08

    (@kristi08)

    Thanks for responding. In Google mapping attribute I selecting “Shipping”. Also all my products are under a shipping class free shipping

    Thread Starter kristi08

    (@kristi08)

    I fixed the less product issue by enabling the variable button like you said. Thanks

    supportadtribes

    (@supportadtribes)

    In Google mapping attribute I selecting “Shipping”. Also all my products are under a shipping class free shipping

    When all your products are eligible for free shipping you are probably better of not adding shipping costs in your feed but directly into your Google merchant center. See: https://support.google.com/merchants/answer/6069284?hl=en

    Hope this helps.

    Thread Starter kristi08

    (@kristi08)

    I don’t ads any shipping cost. I still can’t get the shipping error resolved

    supportadtribes

    (@supportadtribes)

    So you removed the shipping costs mapping from the fields mapping? Make sure that when you did you do add the shipping costs in Google’s Merchant Center instead.

    Thread Starter kristi08

    (@kristi08)

    My feeds have uploaded successfully. It turns out I dn’t add a shipping cost in Google merchant. So when added zero shipping cost in google merchant the feeds were approved. Thanks a lot.

    Thread Starter kristi08

    (@kristi08)

    I appreciate your support

    supportadtribes

    (@supportadtribes)

    good to hear the issue at hand has been solved!

Viewing 9 replies - 1 through 9 (of 9 total)

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