Best contact for support | WordPress.org

Resolved dleigh
(@dleigh)

6 years, 1 month ago

Hi,
I recently bought the “Society” level of the plugin. I’ve submitted repeated contact messages on the wpmailster.com site but I’ve never received an answer. Is that NOT a good place to get paid plugin support? Should I post everything here?
Thank you!
David

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author brandtoss
(@brandtoss)

6 years, 1 month ago

Hi David.

Support requests here in the form will not get you a quicker answer. Send them directly to me, please.

Thanks.

Thread Starter dleigh
(@dleigh)

6 years, 1 month ago

Ok, thanks. That helps!

Rikb8s
(@rikb8s)

5 years, 11 months ago

I just purchased this plugin and face the exact same issue. In trying to set this up I emailed info@wpmailster.com as instructed in my email receipt. No answer … how do we get support for this plugin – especially after paying for it?

Rick

Plugin Author brandtoss
(@brandtoss)

5 years, 11 months ago

Rick, you got a reply within the same day.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Best contact for support’ is closed to new replies.

4 replies
3 participants
Last reply from: brandtoss
Last activity: 5 years, 11 months ago
Status: resolved