Emails Not Sent

  • Resolved fairmountweb

    (@fairmountweb)


    6 years, 2 months ago

    I installed and set up the plugin and made a purchase. The payment was received in Square and the order status was changed to Processing. However, neither the admin nor the customer received the email that the order was placed. These emails worked correctly when I was using PayPal. How do I fix this?

    • This topic was modified 6 years, 2 months ago by fairmountweb.
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  • Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 2 months ago

    Hi @fairmountweb,
    Thank you for contacting us, as we have tested the scenario on our stagging environment admin received the email as well as the customer received the email. We are unable to replicate the issue on our end have you checked the spam folder?

    Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 2 months ago

    This thread has been marked as resolved due to lack of activity.

    You’re always welcome to open a new topic.

    Thanks for understanding!

Viewing 2 replies - 1 through 2 (of 2 total)

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