Update counter not going back to zero

  • Kompozitor

    (@kompoghp)


    6 years, 1 month ago

    Hi,
    The plugin section constantly shows me that there is 1 update to do, but when I go to the update section it show nothing…

    it seems like the counter doen’t reset properly

    anyone has an idea how to fix this ?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years, 1 month ago

    This is usually a caching problem. If you’re using any caching plugin(s), please clear the cache.

    Thread Starter Kompozitor

    (@kompoghp)

    6 years, 1 month ago

    Hi thanks for your answer.
    I have no cache and no cache plugin on the site…

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years, 1 month ago

    Do you have any plugins that are *not* from wordpress.org? That is, any paid plugins?

    Thread Starter Kompozitor

    (@kompoghp)

    6 years ago

    Hi sorry for very late answer
    Yes I do, but they all are up to date

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    Do you happen to have a .maintenance file in the root of your site?

    Thread Starter Kompozitor

    (@kompoghp)

    6 years ago

    Sorry for asking, but what do you mean by “in the root of your site” ?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    In the base directory — the same one in which wp-config.php is located.

    Thread Starter Kompozitor

    (@kompoghp)

    6 years ago

    Ok I’ve just checked,
    I don’t have any file named .maintenance

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    scroll way down to the bottom of the updates page (dashboard->updates). Are there any translation updates listed?

    Thread Starter Kompozitor

    (@kompoghp)

    6 years ago

    Neither, I’ve been checking this also…

    I created a staging environnement by cloning the site and am going to delete extensions one by one to see if it comes from extensions

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    Good idea, albeit a painful one. Let us know what you find.

    Thread Starter Kompozitor

    (@kompoghp)

    6 years ago

    Ok I have found the guilty guy
    a plugin called WP NOTES WIDGET WRAPPER PRO, I contacted the author of the plugin who is very reactive, he should fix it…

Viewing 12 replies - 1 through 12 (of 12 total)

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