Invalid authorization code or refresh token

(@hendronf)

As a guestimate, I’d say about 5 or 6. I was hoping to set them all up with Sitekit. Any way to increase the limitations or browse the tokens so I can remove/delete some? Sorry, I’m not that experienced in identity management. Still figuring it all out.

Plugin Support

James Osborne

(@jamesosborne)

@hendronf If you only have 5 or 6 sites setup with Site Kit alone you shouldn’t encounter OAuth restrictions. Can you share your Site Health information and I can see if there is anything else I can see which may be contributing to this issue.

(@reneesoffice)

@hendronf Could you update to latest version 1.6.0 of the plugin and let us know if the issue persists?

Thread Starter

(@hendronf)

I updated and reset site kit. Managed to get as far as it giving me success message and allowing me to attempt to connect google analytics, then failed with the same error.

Here is the site health info:


### wp-core ###

version: 5.4
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
user_registration: false
default_comment_status: open
multisite: true
user_count: 9
site_count: 10
network_count: 1
dotorg_communication: true

### wp-dropins (1) ###

sunrise.php: true

### wp-active-theme ###

name: Blossom Feminine (blossom-feminine)
version: 1.3.4
author: Blossom Themes
author_website: https://blossomthemes.com/
parent_theme: none
theme_features: automatic-feed-links, title-tag, post-thumbnails, menus, html5, custom-background, customize-selective-refresh-widgets, custom-logo, custom-header, jetpack-responsive-videos, widgets
theme_path: /home/{name}/public_html/wp-content/themes/blossom-feminine

### wp-themes-inactive (30) ###

MontessoriCommons: version: 1.5, author: me
WellTravelled: version: 0.1, author: me
Blossom Mommy Blog: version: 1.0.7, author: Blossom Themes
Building Blocks: version: 1.0, author: me
Designwhore: version: 1.0, author: me
Directoria: version: 2.1.2, author: AazzTech
Go: version: 1.2.6, author: GoDaddy
Gridlocked: version: 1.3, author: Orman Clark
Launch: version: 1.0.5, author: Themely
One Year: version: 0.1, author: me
Paragrams: version: 1.16, author: WPSHOWER
Redhill: version: 1.4.1, author: Automattic
Scope: version: 1.3, author: ThemeZilla
Smartblog Child: version: 1.0.0, author: Xalothemes Team
SmartBlog: version: 1.0.4, author: Xalothemes Team
Style Docs: version: 0.1, author: me
Style: version: 0.4, author: me
Twenty Eleven: version: 3.4, author: the WordPress team
Twenty Fifteen: version: 2.6, author: the WordPress team
Twenty Fourteen: version: 2.8, author: the WordPress team
Twenty Nineteen: version: 1.5, author: the WordPress team
Twenty Seventeen: version: 2.3, author: the WordPress team
Twenty Sixteen: version: 2.1, author: the WordPress team
Twenty Thirteen: version: 3.0, author: the WordPress team
Twenty Twelve: version: 3.1, author: the WordPress team
Twenty Twenty: version: 1.2, author: the WordPress team
Zinc: version: 1.0.6, author: Themezilla
Varia: version: 1.5.2, author: Automattic
Vetee Magazine: version: 1.2, author: PressGrid Media
Ward: version: 1.0.7, author: c.bavota

### wp-plugins-active (5) ###

Akismet Anti-Spam: version: 4.1.4, author: Automattic
Jetpack by WordPress.com: version: 8.3, author: Automattic
PHP Compatibility Checker: version: 1.5.0, author: WP Engine
Site Kit by Google: version: 1.6.0, author: Google
UpdraftPlus - Backup/Restore: version: 1.16.23, author: UpdraftPlus.Com, DavidAnderson

### wp-plugins-inactive (32) ###

Better WordPress Google XML Sitemaps: version: 1.4.1, author: Khang Minh
BlossomThemes Email Newsletter: version: 2.0.9, author: blossomthemes
BlossomThemes Toolkit: version: 2.1.6, author: blossomthemes
Categories to Tags Converter Importer: version: 0.5, author: wordpressdotorg
CoBlocks: version: 1.23.0, author: GoDaddy
Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi
Directorist - Business Directory Plugin: version: 6.3.2, author: AazzTech
Google Analytics Dashboard for WP (GADWP): version: 6.0.2, author: ExactMetrics
MailChimp: version: 1.5.7, author: MailChimp
MailChimp Forms by MailMunch: version: 3.1.4, author: MailMunch
Mailchimp for WooCommerce: version: 2.3.6, author: Mailchimp
Medium: version: 1.4.0, author: A Medium Corporation
Meta Box: version: 5.2.7, author: MetaBox.io
Modern Events Calendar Lite: version: 5.2.3, author: Webnus Team
One Click Demo Import: version: 2.5.2, author: ProteusThemes
Redux Framework: version: 3.6.18, author: Team Redux
Search by Algolia – Instant & Relevant results: version: 2.11.3, author: Algolia
SmartBlog Toolkit: version: 1.0.0, author: Kutethemes Team
Vafpress Post Formats UI: version: 1.5, author: vafpress
WooCommerce: version: 4.0.1, author: Automattic
WooCommerce Admin: version: 1.0.3, author: WooCommerce
WooCommerce Blocks: version: 2.5.15, author: Automattic
WooCommerce PayPal Checkout Gateway: version: 1.6.20, author: WooCommerce
WooCommerce Stripe Gateway: version: 4.3.2, author: WooCommerce
WooSwipe: version: 1.1.8.6, author: Thrive Website Design
WordPress Backup to Dropbox: version: 4.7.1, author: Michael De Wildt
WordPress Importer: version: 0.7, author: wordpressdotorg
WordPress MU Domain Mapping: version: 0.5.5.1, author: Donncha O Caoimh
WPJobBoard: version: 4.1.1, author: Grzegorz Winiarski
wpMandrill: version: 1.33, author: Mandrill
Yoast SEO: version: 13.4.1, author: Team Yoast
Zilla Portfolio: version: 1.0, author: Mark Southard for ThemeZilla

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1683
imagemagick_version: ImageMagick 6.9.3-10 Q16 x86_64 2016-05-06 http://www.imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 47 GB
	imagick::RESOURCETYPE_DISK: -1
	imagick::RESOURCETYPE_FILE: 12288
	imagick::RESOURCETYPE_MAP: 47 GB
	imagick::RESOURCETYPE_MEMORY: 24 GB
	imagick::RESOURCETYPE_THREAD: 24
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 8.71

### wp-server ###

server_architecture: Linux 4.14.94-164.ELK.el6.x86_64 x86_64
httpd_software: Apache
php_version: 7.1.30 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 180
memory_limit: 3000M
max_input_time: -1
upload_max_size: 1000M
php_post_max_size: 2000M
curl_version: 7.48.0 OpenSSL/1.0.1e
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.6.41-84.1
client_version: 5.5.64-MariaDB

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/{name}/public_html/wp-content
WP_PLUGIN_DIR: /home/{name}/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 3000M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### jetpack ###

site_id: 170168323
ssl_cert: No
time_diff: undefined
version_option: 8.3:1583633134
old_version: 8.2.3:1582343022
public: Public
master_user: #1 hendronf ({email address})
current_user: #1 hendronf ({email address})
tokens_set: Blog User
blog_token: 3flWHvrW^hlP(Mqr)Ok$&2oH0gduvr&!
user_token: 6D6%eW$vRDEv*Jj2RmxJ1rW)qhoK!jvK
version: 8.3
jp_plugin_dir: /home/{name}/public_html/wp-content/plugins/jetpack/
plan: free
HTTP_HOST: brainspotting.nz
SERVER_PORT: 443
HTTPS: on
REMOTE_ADDR: 122.60.192.152
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/brainspotting.nz","siteurl":"https:\/\/brainspotting.nz","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: false
cxn_tests: All Pass.

### google-site-kit ###

version: 1.6.0
php_version: 7.1.30
wp_version: 5.4
reference_url: https://brainspotting.nz
amp_mode: no
site_status: connected-site
user_status: not authenticated
active_modules: site-verification, search-console, analytics
required_scopes: 
	openid: ⭕
	https://www.googleapis.com/auth/userinfo.profile: ⭕
	https://www.googleapis.com/auth/userinfo.email: ⭕
	https://www.googleapis.com/auth/siteverification: ⭕
	https://www.googleapis.com/auth/webmasters: ⭕
	https://www.googleapis.com/auth/analytics: ⭕
	https://www.googleapis.com/auth/analytics.readonly: ⭕
	https://www.googleapis.com/auth/analytics.manage.users: ⭕
	https://www.googleapis.com/auth/analytics.edit: ⭕
search_console_property: http://brainspotting.nz/
analytics_account_id: none
analytics_property_id: none
analytics_profile_id: none
analytics_use_snippet: yes

This reply was modified 6 years, 2 months ago by Fearghal Hendron.

(@reneesoffice)

@hendronf really appreciate the details. What I’m seeing in the Site Kit section of your Site Health information is that the plugin is seeing your Search Console property as http:// instead of the correct https://

1) For the Google account you’re using with Site Kit, how is the site listed in your Search Console and Analytics accounts respectively?

Was the property verified in Search Console before using Site Kit?

2) There is a workaround that has helped solve setup issues for a few users that can perhaps can work for your case:

— Remove Site Kit’s access to the site here https://myaccount.google.com/permissions

— Then Reset Site Kit and attempt the setup process and service connections again.

Could you try this and let us know if it resolves the error?

Thread Starter

(@hendronf)

Hi Renee, Thanks for your help so far.

Unfortunately, those instructions seem to have made matters worse. After I Removed SiteKits access under the permissions tab, I realised I had to activate it everywhere again. Unfortunately, every time I try, I get the same error and none of my sites is connected.

Any other ideas?

(@reneesoffice)

@hendronf thanks for these details and I’m sorry to hear about the issues. We may need to confer with the team about your particular case. If you could provide these details that would be most helpful to get more context:

1) In the permissions link, did you remove Site Kit’s access to just the site https://brainspotting.nz or was that option available?

2) Could you provide details on the below inquiries:

For the Google account you’re using with Site Kit, how is the site listed in your Search Console and Analytics accounts respectively?

Was the property verified in Search Console before using Site Kit?

3) I notice you have both Google Analytics Dashboard for WP and Updraft Plus plugins on this site.

Could you confirm if you are also using these plugins on your other sub-sites and had to provide permissions for them with your Google Account?

4) Lastly, could you reset, remove, and reinstall Site Kit on this site and confirm if the error persists?

Thanks for your patience as we work to get this resolved for you.

Thread Starter

(@hendronf)

Hi, So things have improved quite a lot.

For clarity, these are not individual sites, but part of a WordPress multisite environment. The Sitekit plugin is not activated across the network but activated as individual plugins per site.

I’m now only stuck in the following two scenarios:
* My root domain for my multisite (www.fearghal.co.uk) won’t connect to site kit at all.
* I have three sites that connect to SiteKit, Search Console and PageSpeed Insights but will not connect to Google Analytics at all. Those sites are:
** http://www.brainspotting.nz
** http://www.couplestherapy.nz
** http://www.familytherapy.nz

To answer your questions @reneesoffice
1) The permissions link was Sitekit access to my Google account, so it removed everyhting. I did remove access to everything by doing that and had to reauthorise everything. It wasn’t an option to remove only the branspotting site.

2) Brainspotting is listed in Search Console both as https://www.brainspotting.nz and http://www.brainspotting.nz (with and without the s. Without the s has no data.) I deleted the http version and it reappeared later. In GA it’s listed as https://www.brainspotting.nz. Maybe something there?

3) GA Dashboard for WP – I’m using this but want to replace it with Sitekit. I’ve been activating Sitekit on the other sites then deleting GA Dashboard for WP without any issues. I simply had to provide the GA-* tracking code ID (If I remember correctly). Updraft Plus has nothing to do with google analytics that backups the site(s) and syncs to dropbox.

4) I’ve reset, remove and reinstalled Sitekit a few times, no difference. I’ve also updated to version 1.6.0.

Thanks so much for taking the time to problem-solve this with me. It’s in a much better state than before.

Plugin Support

James Osborne

(@jamesosborne)

@hendronf Many thanks for your thorough update, good to see there is some progress. For your main site (fearghal.co.uk) after checking your REST endpoints it looks like you may have differing URLs listed (one with http, the other with https). Please apply the same steps as per this support topic and let me know if that resolves that sites setup issues.

In relation to the Analytics issues can you provide an updated copy of your Site Health info now that those sites are connected?

Plugin Support

James Osborne

(@jamesosborne)

6 years, 1 month ago

@hendronf Just following up with you to check whether the same issues occur for you on the sites mentioned? If so can you share an updated copy of your Site Health information for one of the sites which won’t connect to your Analytics account.

(@reneesoffice)

6 years, 1 month ago

@hendronf If I’m not mistaken, it appears you have been able to successfully configure Site Kit on all domains referenced in this topic. That’s great if so. Since we have not heard from you, I will close your topic. Feel free to open a new topic if you should need more assistance.

Thread Starter