discrepancy between woocommerce and enhanced ecommerce reports

  • Resolved benpublicis11

    (@benpublicis11)


    6 years, 3 months ago

    Hey,

    I found big discrepancy between woocommerce order reports and enhanced ecommerce reports in google analytics. The numbers are not close, not the products and the revenue.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Conversios

    (@tatvic)

    6 years, 3 months ago

    Hey @benpublicis11 ,

    I have had a look at your store and found that our plugin is tracking the required data but there are two gtag.js scripts running on your store at each page which might potentially be causing the issue, Please remove the script that is not via our plugin.

    Once you remove the other tracking script, Please observe the data in GA for a couple of days and let us know if you still get the data discrepancy issue.

    Plugin Author Conversios

    (@tatvic)

    6 years, 2 months ago

    Hey @benpublicis11….

    We hope you have got the answer to your issue, therefore closing this thread!!

Viewing 2 replies - 1 through 2 (of 2 total)

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