• Resolved diegpl

    (@diegpl)


    Hi, to set Dialogflow we import a file the inserts some intents. Does one of them represent the first intent offering help? I would like to set a Dialogflow context for that question (the first one after the name – the second default question), is that possible? Thank you!

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  • Plugin Author QuantumCloud

    (@quantumcloud)

    No. The 1st question is set from the WpBot plugin itself.

    Thread Starter diegpl

    (@diegpl)

    Hmm, on the tests I am doing, seems that this is a needed feature to establish a good conversation with the user, because depending of his answer on this second question there is no way to give a proper statement about the product. Does that have a work around in some way? Maybe through development (which I am might available to help in some way) or through a pro version of some module?
    Or you do not agree this is a feature that could be on the roadmap? Tks!

    Plugin Author QuantumCloud

    (@quantumcloud)

    The Pro version already has a feature to trigger a specific intent from DialogFlow or Conversational form builder when the chatbot loads.

    Thanks

    Thread Starter diegpl

    (@diegpl)

    That is good to know, so I will be able to set a fallback for the “what can I help you question”. Otherwise I would need a @sys.any keyword, what could mess things then. Closing this thread now. Thank you! 😉

Viewing 4 replies - 1 through 4 (of 4 total)

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