subscriber misspells their email

  • Resolved pepperf

    (@pepperf)


    6 years, 5 months ago

    Hello,

    I’ve had another problem come up a couple of times.

    Subscribers sometimes misspell part of their email in a very obvious way (today, for example, someone entered their email with ‘yahoo.con’ instead of ‘yahoo.com’). Then, of course, their activation email bounces.

    Is there any way I can correct the email so that I can resend their activation message? (Or is this something that can only be done in the back end if on the premium version? Can I make the change in the database directly (I hate this idea, but had to ask 🙂 ?)

    Pepper

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  • Plugin Author Igor Benic

    (@ibenic)

    6 years, 5 months ago

    Hi @pepperf,

    the email can’t be changed through the admin area.

    You could change it directly in the database going to your database and finding the table giveasap_entries, find the email and change it to the correct one.

    Then, you can go back to the admin area on the page Giveaways > Subscribers, find the subscriber and click on the email button in the last column. That should resend the email they should have get.

    Thread Starter pepperf

    (@pepperf)

    6 years, 5 months ago

    Thank you, @ibenic .

Viewing 2 replies - 1 through 2 (of 2 total)

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