Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @chezterman

    Thank you for using Paid Memberships Pro.

    This is correct if you navigate to your IPN Handler directly. Please let me know if you have any issues with recurring orders as this is usually tied to IPN issues.

    Thread Starter chezterman

    (@chezterman)

    I have a problem, my website invoices are not sent to users email when they buy or buy a membership.
    Paypal notifications if they arrive normally, when they acquire a new profile membership and when they cancel that membership, as well as when they make the payment.
    But the problem is that my website does not send the generated invoice to the users’ emails.

    Plugin Author Andrew Lima

    (@andrewza)

    You may need to install an email logging plugin to see if your site is failing to send out these emails. Are you using a custom SMTP plugin at all?

    Here is a guide to work through troubleshooting emails – https://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/

Viewing 3 replies - 1 through 3 (of 3 total)

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