• Resolved placealliance

    (@placealliance)


    Hello,

    I am unable to log into my WordPress website.

    When I try I get this message:

    Fatal error: Cannot use Hummingbird\Core\Settings as Settings because the name is already in use in /home/placeall/public_html/wp-content/plugins/hummingbird-performance/admin/pages/class-upgrade.php on line 12
    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

    Can anybody help?

    Thanks.

    Valentina

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi Velentina
    sadly me too. I have exactly the same problem.
    ————————————————-
    Fatal error: Cannot use Hummingbird\Core\Settings as Settings because the name is already in use in /home/xxxxxx/www/www/wp-content/plugins/hummingbird-performance/admin/pages/class-upgrade.php on line 12

    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
    ————————————————-
    I am completely stumped as well.

    I have managed to get back into my site by disabling the hummingbird plugin. I reached out to VaultPress Support who were really helpful- they proposed:

    —————–
    That said, if this is the case, then the next thing I’d do is disable the Hummingbird plugin. You can do this by renaming it’s folder in
    /wp-content/plugins/hummingbird-performance to something like “hummingbird-OLD”, or you can completely delete it.-

    You can do the above either via FTP or your web host’s control panel. If you’re unsure about how to do either, your host’s support should be able to help.
    —————–

    I did this and it worked. I then tried to reinstall teh Hummingbird plugin- exactly the same issue returned. I can onyl think that there has been a recent update. I have removed Hummingbird for now in the hope that the error will be resolved in due course.

    @placealliance, @rbewley,

    Sorry for the issue. I am debugging this as we speak. A fix will be available ASAP.

    Best regards,
    Anton

    @placealliance, @rbewley,

    What PHP versions are on your servers? It looks like there’s a known PHP bug on outdated versions of PHP, which might be causing this.

    https://bugs.php.net/bug.php?id=66773

    Best regards,
    Anton

    Hi Anton
    many thanks for taking the time to respond so quickly.

    I believe my PHP version is:

    Server: Localhost via UNIX socket
    Server type: MySQL
    Server connection: SSL is not being used Documentation
    Server version: 5.7.27-percona-sure1-log – MySQL Community Server (GPL)
    Protocol version: 10
    ———————————-

    I will reach out to my hosting provider to upgrade the version.

    updated PHP interpreter and reinstalled hummingbird plugin. All working fine.
    thanks for the advice

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Appreciate the update here @rbewley 🙂

    Dear @placealliance, I guess you’re also in an older PHP version, please do correct me if I’m wrong though.
    If not, could you consider updating to a newer (v.7.x) version?
    Please advise!

    Thank you,
    Dimitris

    @placealliance, @rbewley,

    I’ve released an update with the fix for the issue.

    Best regards,
    Anton

Viewing 8 replies - 1 through 8 (of 8 total)

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