Google Analytics audience data source

  • luca_2387

    (@luca_2387)


    6 years, 10 months ago

    Hello Thomas!
    Thank you first of all for your plug-in, it has been really helpful in setting up the remarketing campaign for my online clothing store.
    In Google Ads I get an error that Google Analytics tag hasn’t been active in the last 24 hours – it at all not sending any info to Ads… I think the Ads campaign has been properly set up, as well should be the tag in Tag Manager.
    Most probably I just miss configuring the Audience sources for Google Analytics in Google Ads, but can’t figure out how to do that properly and that’s making me crazy 😂😂
    So I would like to hire you to fix this issue and in general to check the overall set-up to make sure we are targeting the right audience (visitor, product visitors, adding to cart, checkout, etc) and get the right metrics (purchase, conversion, purchase value, etc) for evaluating the performance of the campaign.
    Looking forward to hearing from you, thanks!
    Luca

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    6 years, 10 months ago

    Hi Luca,

    Thanks for the offering but currently I am not available for hiring but Google Ads has phone support in most countries, they might be able to tell you why Google Ads shows you this message:
    https://ads.google.com/home/contact-us/#?modal_active=none

    Thread Starter luca_2387

    (@luca_2387)

    6 years, 10 months ago

    Hello!
    That’s a pity!
    I have already called to Google ads support both in US and in Italy at minimum 10 times, initially they couldn’t understand the reason of the problem, then they give just provide some standard instruction that do not cover specifically this issue, then they need to do sult with specialist and call back but they don’t, some even sad that everything works fine – when obviously is not… When it goes to more technical questions they are pretty not competent.
    I just feel to be so near but miss that little push from an expert person.
    If you really cannot even for a short time then I will look for some other solutions.
    Thank you!
    Luca

Viewing 2 replies - 1 through 2 (of 2 total)

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