Moderator
t-p
(@t-p)
This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.
If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.
Hi @jpick89
This is a basic solution which can help you
Go to Users > Your Profile.
Check the box beside “Disable the visual editor when writing”.
Click Update Profile.
“Hard refresh” the page using Ctrl + F5.
Uncheck the box beside “Disable the visual editor when writing”.
This is a safe place to start before moving on to more advanced solutions.
Please try this hope this will help you.
Thanks.
Yes I already did that like I said in my first comment
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Which bit, what @t-p wrote? If so, can you detail what the results were?
The “Disable the visual editor when writing” I did yesterday multiple times.
I actually figured out the issue. It was a plugin issue. It was “Constant Contact Forms For WordPress.” Thank you for your help with the health mode plugin.
