same here.
Error 526 Ray ID: 4c03f57099b9a671 • 2019-03-31 17:14:17 UTC
Invalid SSL certificate
You
Browser
Working
Dublin
Cloudflare
Working
auth.updraftplus.com
Host
Error
Me, as well. Error 526 Ray ID: 4c047f465c1ac552 • 2019-03-31 18:48:22 UTC
Invalid SSL certificate. auth.updraftplus.com error.
By the way, my site is hosted on SiteGround.
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This reply was modified 7 years, 1 month ago by
Chuck Miller.
I have the same error Error 526 Ray ID: 4c04a7a0eefda308 • 2019-03-31 19:15:56 UTC
Invalid SSL certificate
Site hosted with Namecheap, trying to authorise dropbox backup – looks like the error is on the Updraft end
We are all waiting for a fix. In the meantime millions of users are at a standstill. It should have never broken. Its really not okay at all.
It seems that this is happening since yesterday even with the premium plugin users. And no one from the developers has come here to tell what is happening and when it will be fixed.
All we can do is wait.
Waaaa….
me too
Error 526: Invalid SSL certificate.
🙁
@here
Sorry for the inconvenience! I’ve reported this issue to our System admins, it looks like there’s SSL issue and they are looking into this.
I’ll keep you posted with the progress that we make.
Thank you for your time and patience.
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This reply was modified 7 years, 1 month ago by
Harshad.
@taufanxxx @fabineves @karmikovic @adrenalinegirl @chuckmi11er
Can you please check now?
LetsEncrypt recently changed their methods for SSL renewal, So it failed to update the SSL.
However our System admins have fixed the SSL issue now.
Please give a try connecting to remote storage.
We sincerely apologize for any inconvenience caused.
Thanks,
Harshad
Yes.
It’s work.
Many thanks.
Working fine now! Thank you for your support.
Yes, it’s working again for me, as well. However, with a mission-critical application like this, we should be receiving 24/7 support. That’s what I’m paying for with my premium subscription. The issue went most of the day yesterday without any support person addressing it.
Is there any cleanup or any other steps required by us?
@flizzywp Can you please open a new thread and describe your issue in detail?
This is more of a general question that would affect everyone else too. I was told by the staff that we might have to remove some files manually after the unsuccessful backup, but they were not clear WHAT exactly we have to remove from where. (This was in a thread in the premium support forum, but I don’t get any answers there either)
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This reply was modified 7 years, 1 month ago by
flizzywp.
UpdraftPlus staff, this is slowly turning into a joke. You are stating that there might be files leftover from the outage that should be removed, but you provide no instructions which files exactly to remove and from where. Neither here nor in the Premium support chat.
Can you please provide guidance?
