• Resolved jere2013

    (@jere2013)


    Hello,

    There’s a bug, I can’t add any amount, the field doesn’t appear. I’m on WP 5.1

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @jere2013 ,

    Thank you for using Direct Stripe.

    Could you describe your issue ?

    Where did you try to add an amount and where the field doesn’t appear ?

    Were you able to create buttons in your WordPress admin from Direct Stripe -> Settings under the Buttons settings tab ?
    If yes, how did you insert the Direct Stripe button on your page ? ( using Gutenberg, a page builder …)

    Kind regards,

    Thread Starter jere2013

    (@jere2013)

    Here’s the page:
    https://www.bullesdair.ch/partenaires/

    And the shortcode added in Page Builder:
    [direct-stripe type=”donation” name=”Donation Stripe” description=”Soutenir Bulles d’air avec un don” label=”Faire un don” panellabel=”Donner”]

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @jere2013 ,

    What version of Direct Stripe are you running ? Or which version you used when you first integrated the button in the page ?

    I recommend setting the buttons at Direct Stripe -> Settings under the buttons settings tab. Then integrating them using Gutenberg block or a shortcode like [direct-stripe value=”ds-154185704588″] ( ds-1541857045880 being the unique ID of the button created at Direct Stripe settings under the Buttons Settings tab ).

    Kind regards,

    Thread Starter jere2013

    (@jere2013)

    I use the last version of DS.

    The 1st code I use, I found on the plugin page but it was maybe 1-2 years ago.

    I added the shortcode under my code to see the difference, but the problem is the same.

    Maybe the theme’s css is in conflict with the plugin’s css…

    See the page updated: https://www.bullesdair.ch/partenaires/

    • This reply was modified 7 years ago by jere2013.
    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @jere2013 ,

    I see the problem is solved on your link, could you confirm ?

    CSS conflicts may have happened in that case.

    Kind regards,

    Thread Starter jere2013

    (@jere2013)

    I had to customize css.

    Thanks for your support !

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Great, I’m glad you found the solution and thanks for letting me know.

    Kind regards,

Viewing 7 replies - 1 through 7 (of 7 total)

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