• Resolved tuomosgames

    (@tuomosgames)


    I’m trying to use this plugin and I get

    “There was an error crawling https://tuomosgames.com/, we weren’t able to get meaningful results ”

    Health verification found no problems.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @tuomosgames

    Hope you are doing well!

    I’ve checked your site with online Check-Up tool and could not reproduce this error. It looks like a temporary issue, however, if it will show up again, please make sure no other plugin is causing this; Run a quick test for a conflict with another. It’s always better to create a full site backup before doing this or perform the test on a staging copy of the site.

    To run a test for a conflict, please deactivate all plugins, besides SmartCrawl and run a CheckUp test.

    Let us know how it went!

    Kind regards,
    Nastia

    Thread Starter tuomosgames

    (@tuomosgames)

    Hello Nastia, thanks for your reply.

    I actually disabled Smartcrawl and switched on YoAST because it didn’t function and I couldn’t run a test on it again since the red error didn’t go away from the plugin and I couldn’t find a way to do another Smartcrawl search when it did the error, esentially softlocking the plugin for me.

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @tuomosgames,

    I’m really sorry about that. As WP Checkup page was capable to crawl your homepage, then this should have been happening due to a conflict with another plugin or server limitations. If you want to give this another try, then I’d advise to first enable WP_DEBUG in order to check for any relevant errors and if that doesn’t get anywhere then perform a conflict test around. Following links can assist you on both of these:
    https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Warm regards,
    Dimitris

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @tuomosgames,

    hope you’re doing well today! 🙂
    As we didn’t hear back from you for some time now, I’m marking this topic as resolved. Please feel free to post back any updates and we can re-open it and continue troubleshooting.

    Thank you,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)

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