Feed not create (Manual refresh)

  • Resolved bonjovi91

    (@bonjovi91)


    7 years ago

    After update to new version & click manual refresh, Plugin refresh the feed & just stuck at processing.

    With previous version of plugin, it create a 60mb feed file & I just have 10,000 products with 14mb file size from previous successful feed created.

Viewing 2 replies - 1 through 2 (of 2 total)
  • evavangelooven

    (@evavangelooven)

    7 years ago

    Hi bonjovi91,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issue with it.

    We haven’t made any changes that could case the feed to get stuck. Would you have happened to make some changes on your side or to the WP-cron? See this article: https://adtribes.io/help-my-feed-processing-is-stuck/

    Best
    Eva

    evavangelooven

    (@evavangelooven)

    7 years ago

    Assuming the issue at hand has been resolved or our support is no longer needed I am going to close it now for housekeeping reasons.

    Please feel free to reach out again whenever you need our support.

    All the best
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)

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