• Resolved mrtrezor

    (@mrtrezor)


    Hi!
    I dont now it’s bug or not, but I have some question)
    After click on link to view polls result my page is refreshing, it’s don’t good for my web-site.
    How I can view poll result without refreshing page?

    The page I need help with: [log in to see the link]

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  • Thread Starter mrtrezor

    (@mrtrezor)

    And after showing poll result (without voted) I can’t back to voted page

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @mrtrezor

    I trust you are doing well!

    Please edit the Poll and in the Behavior section change Submission Method from “Reload page” to “Ajax”. This will not refresh a page when a poll is submitted. Please see screenshot:
    https://monosnap.com/file/R5RDHGbXAsVM5wwk5z9X0WJ0baChVX

    I could not replicate the issue with “Back To Poll” button missing on my end. Please see if there is another plugin causing this. Deactivate all other plugins and test if the button is back. If the issue persists, please switch to a default WordPress theme to see if there is a conflict with a theme. If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the steps from the flowchart:
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Please run this test on a staging site. Otherwise, make sure you have a backup of your site, just in case if something will go wrong, you can always restore it.

    Let us know how it went!

    Kind regards,
    Nastia

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @mrtrezor

    It’s been a while since we’ve heard back from you so I’m marking this as resolved. Feel free to post back any updates and re-open this and we can carry on troubleshooting. 🙂

    Thank you,
    Dimitris

Viewing 3 replies - 1 through 3 (of 3 total)

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