Hello @wayesc,
Thank you for using Direct Stripe.
Emails should be sent as long as the switch is turned on under the Emails settings tab at Direct Stripe -> Settings.
Did you make sure the WordPress installation sends emails correctly ?
You can try to send a reset password link at youdomain.ext/wp-login.php?action=lostpassword or use Check emails plugin ( https://fr.wordpress.org/plugins/check-email/ ).
Also, did you check the spam folder ?
Best wishes,
Nicolas
C P
(@dreamszz)
Make sure you have configured SPF records in your DNS which explicitly allow your WP host or WordPress.com top send emails on your behalf. Or use an SMTP plugin to send Emails from a source you control.
Here are Google’s instructions on doing that:
https://support.google.com/a/answer/33786?hl=en&ref_topic=2759192&visit_id=636859173126659801-2905010879&rd=1
The settings I use for my WordPress.com hosted site are:
christianpeper.com. TXT "v=spf1 +a include:wpdatacenter.com include:peper-it.nl ?all"
