User login issues.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 4 months ago

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.

    See http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

    Edward Caissie

    (@cais)

    7 years, 4 months ago

    @tld265 – I would suggest looking at the active plugin you use for login customization(s) and update it, if possible; and/or, advise the plugin author they should be considering appropriate refactoring of their code based on the messages you are seeing.

    If you are not using a plugin for login customizations then I suspect this would fall to your current theme and a similar approach to the above would apply.

    Do you recall what version of WordPress you updated from? This information may also be of assistance to the code author, too.

    ~Cais.

    Thread Starter tld265

    (@tld265)

    7 years, 4 months ago

    I tried disabling every plugin that interacted with logins, and I also switched to a default theme with no luck. I can try again just to make sure though, thanks.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 4 months ago

    Disable *all plugins*.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 4 months ago

    I think you may have a borked update.

    Please go to dashboard->updates and click the “reinstall” button.

    Thread Starter tld265

    (@tld265)

    7 years, 4 months ago

    That did it, thanks!

    Thread Starter tld265

    (@tld265)

    7 years, 4 months ago

    I had to delete a plugin, and then update and it fixed it, just doing one didn’t help.

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