Embed video code won’t save
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I drop the code in, get a never-ending spinning circle, but nothing appears in the area where it should, and it won’t publish. It’s very hit and miss as to where it won’t work – sometimes on the same page.
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Oh, and I’ve already checked with GoDaddy about mod_sec. They say it’s not being triggered.
I’ve also tried using HTML module, to no avail.
I’ve emptied caches. I’ve turned off and on plugins. I’ve uninstalled cache plugin until site is done.
Hey @mozimaker,
Thanks for posting!
Issues like this are 99% of the time caused by ModSecurity. Can you at least try adding the line of code below to your wp-config.php file and see if it helps?
define( 'FL_BUILDER_MODSEC_FIX', true );If the same issue occurs, then something else is definitely causing issues and we’ll take a different route. π
Ben
Got it.
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This reply was modified 7 years, 7 months ago by
Mozimaker.
Same thing. Nothing shows where it should, nothing saves. (sigh)
Hey @mozimaker,
Can you send us a note via the form below(General Inquiry) and we’ll take it from there?
https://www.wpbeaverbuilder.com/contact/You can include a link to this thread so you don’t have to repeat everything, and so we can keep it updated. π
Ben
I sent it yesterday. Let me know you got it. My client is getting antsy.
Hey @mozimaker,
Just wanted to let you know we’ve already sent a reply to your ticket last Sunday. π
Ben
I haven’t seen anything. I’m searching email for your name, WordPress, etc. Can’t find anything. What do I search for?
Hey @mozimaker,
I’ve resent my reply to your ticket just now. It should be coming from our hello [at] wpbeaverbuilder [dot] com email.
Ben
Issue resolved on its own(modsec fix may have taken time to work due to caching).
Closing.
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This reply was modified 7 years, 7 months ago by
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