Thanks for opening a ticket in the help desk!
Well that didn’t help as you only support people who has paid subscription.
I have pro version installed by a old developer from his account and now the plugin as started responding slowly taking ages to load things – /admin-ajax.php?action=frmpro_css&ver=9132125 after updates
And i don’t get any support from that unless i don’t pay.
that developer is dead and how do i get his account???????frustrating
We can’t give you access to someone else’s account, so you would need your own in order to get support from our team.
But I can tell you that the /admin-ajax.php?action=frmpro_css page is only used when the static css file cannot be created. There must be issues with file permissions on your site. You could try reinstalling as a first step. You could also check your file permissions of the formidable/css folder via ftp.
I don’t need access i need some fix for this issue as it has happened after the update. you also know i am using a pro version so why can’t I get help for what i am using?
Questions about your account are not appropriate for the public WP.org forum. Also, having this conversation in two different places is not helpful. We can continue this conversation in your ticket.
