Payment processing failed. Please retry.

  • Resolved lizzygiambalvo

    (@lizzygiambalvo)


    7 years, 10 months ago

    Hi,
    I am not able to process payments with Stripe. This is the error I’m getting:
    2018-09-13T16:45:24+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error: Unable to copy domain association file to domain root.
    ====End Log====

    2018-09-13T16:48:13+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error: Unable to copy domain association file to domain root.
    ====End Log====

    2018-09-13T16:55:12+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    sources/src_1D9y5yFowfulaHgxKMDTTFBN
    ====End Log====

    2018-09-13T16:55:13+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error Response: WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => cURL error 35: SSL connect error
    )

    )

    [error_data] => Array
    (
    )

    )

    ====End Log====

    2018-09-13T16:55:13+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] => WP_Error Object
    (
    [errors] => Array
    (
    [stripe_error] => Array
    (
    [0] => There was a problem connecting to the Stripe API endpoint.
    )

    )

    [error_data] => Array
    (
    )

    )

    )

    ====End Log====

    2018-09-13T16:55:27+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error: Unable to copy domain association file to domain root.
    ====End Log====

    2018-09-13T16:55:36+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error: Unable to copy domain association file to domain root.
    ====End Log====

    2018-09-13T16:56:22+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    sources/src_1D9y76FowfulaHgx6ORFX4cL
    ====End Log====

    2018-09-13T16:56:23+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error Response: WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => cURL error 35: SSL connect error
    )

    )

    [error_data] => Array
    (
    )

    )

    ====End Log====

    2018-09-13T16:56:23+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] => WP_Error Object
    (
    [errors] => Array
    (
    [stripe_error] => Array
    (
    [0] => There was a problem connecting to the Stripe API endpoint.
    )

    )

    [error_data] => Array
    (
    )

    )

    )

    ====End Log====

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • royho

    (@royho)

    7 years, 10 months ago

    Please refer to this post https://wordpress.org/support/topic/payment-processing-failed-please-retry-4/

    Thread Starter lizzygiambalvo

    (@lizzygiambalvo)

    7 years, 9 months ago

    Si i did that, and got my host to update the cURL and SSL certificate on my server. I still can not get this to work though. My error log is shorter now.

    Error Response: WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => cURL error 35: SSL connect error
    )

    )

    [error_data] => Array
    (
    )

    )

    ====End Log====

    2018-09-21T12:34:28+00:00 DEBUG
    ====Stripe Version: 4.1.9====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] => WP_Error Object
    (
    [errors] => Array
    (
    [stripe_error] => Array
    (
    [0] => There was a problem connecting to the Stripe API endpoint.
    )

    )

    [error_data] => Array
    (
    )

    )

    )

    ====End Log====

    royho

    (@royho)

    7 years, 9 months ago

    It still shows the same error. This is not an issue with this plugin but on your hosting side.

    Thread Starter lizzygiambalvo

    (@lizzygiambalvo)

    7 years, 9 months ago

    Where on the hosting side? Do they need to upgrade something? Can you give me a direction?

    royho

    (@royho)

    7 years, 9 months ago

    I would suggest you ask them again to update cURL on your server.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Payment processing failed. Please retry.’ is closed to new replies.