Refund

  • 1230Jackie

    (@1230jackie)


    7 years, 11 months ago

    After lots of tooing and frowing with Support unsuccessfully i decided to ask for a refund to be told that as it was after 30 days from purchase i could not have a refund. That’s the price of patience!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author rsocial

    (@rsocial)

    7 years, 11 months ago

    Hey Jackie,

    I’m sorry about this but it seems your payment is almost 9 months old.

    We do offer refunds in the first 30 days after the purchase, but our payment gateway does not allow refunds after such a long time.

    However, this support forum is only related to the free plugin, not the pro one.

    Let me know if you need anything else.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    7 years, 11 months ago

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well and refund discussions.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Refund’ is closed to new replies.