can’t update some products
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I am unable to update some products. Some products work fine, but others do not. For example:
– when i try to change the price, i click ‘update’, the page reloads and says “Product updated. View Product” however when I scroll down, I can see the old price is still there. If i view the page on the front end, obviously there is no change.
– the above happens if i try to change description or anything else. However the problem only affects some products, not all products.
– i tried to delete the product and simply create a new version. When i deleted it, the slug changed from ‘exfoliating-scrub’ to ‘exfoliating-scrub__trashed’ however the status of the page did not change. I.e. it was still published and viewable on the front end. I cannot delete the product.How can I resolve this?
Note: I posted this question 2 weeks ago and it got closed. The suggestion was to disable all plugins and change theme to troubleshoot. I did this, but the problem did not get resolved. Even with all plugins disabled (except woocommerce) and the theme changed to Storefront, I was unable to update a product successfully.
Original thread:
https://wordpress.org/support/topic/cant-update-some-products/#post-10454180The page I need help with: [log in to see the link]
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Hi @seanjr88,
The issue you are having is likely caused by some of the server characteristics which values are not high enough to run WooCommerce site. More info on it could be found below:
Could you please tell us what value you see in
PHP max input vars:field? You can find this field in your WP Admin by navigating to WooCommerce > Status > Server environment. Ideally, it should be 6,000+.
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