How is the image carousel referencing the images? As IDs in a shortcode, or in custom fields?
Hi Edward, thank you for responding.
Sorry, I’m not sure how to answer your question – could you advise me on how to check this?
Many thanks!
Could you enable broadcast debug to file mode, broadcast the post to one blog, and then send me the debug dump?
Debug mode is activated like this: https://broadcast.plainviewplugins.com/doc/debug-mode/
Hi Edward, hope I’ve done this right.
I’ve enabled Debug mode and then broadcasted http://welcomesn.phdmedia.com/#challengerquiz to the Australia blog only: http://welcomeau.phdmedia.com/#challengerquiz
Here is the debug link I was given: ThreeWP_Broadcast.php.006e9ca6.debug.html
Many thanks
(I should also note that I did this on the staging environment of our site – I hope this is alright).
Could you please send me the whole debug link, not just the file name?
After that I can look through the dump and see if I can find anything obvious that’s missing.
I see it. The images are in a shortcode:
[vc_images_carousel images=\\”10697,10696,10695,10694,10693,10692,10691,10690,10689,10688\\”……
Solution: Enable the Shortcode Attachments add-on
Add an empty shortcode in the SA settings
The shortcode name is: vc_images_carousel
Multiple ID attributes: images ,
Then rebroadcast. The images should be detected in the shortcode and broadcasted together with the post.
Hi Edward,
We’ve purchased the add-on and, mostly, everything is working well! Thank you.
We just have a couple of tiny hitches still. In http://welcomeau.phdmedia.com/#theedit the first image of the carousel does not load. In http://welcomecn.phdmedia.com/#theedit the second image in the carousel does not load.
In the other 13 countries, everything seems perfect.
Do you have any suggestions re: these small problems?
Thanks
I had a look at the images in that first link. In the source code of the page I see the first image, and had a look at the second image also.
-img src=”http://au.welcome.phdmedia.com/wp-content/uploads/sites/80/2018/06/e1-e1525238018506.png” alt=”e1″ width=”0″ height=”0″ –
-img src=”http://au.welcome.phdmedia.com/wp-content/uploads/sites/80/2018/06/e2-e1525238059513-379×543.png” alt=”e2″ width=”379″ height=”543″ –
If you follow the src of the two image links, you’ll find that both images exist. So far so good. What’s weird is that the first image has a width and height of 0.
Why is that, I wonder? What differentiates the first image from the second? They both work in the media library, right?