WordPress stopped working

  • Resolved 3vangelica

    (@3vangelica)


    7 years, 11 months ago

    Recently I updated my theme and the site has simply stopped working. Class Triggers don’t work, the blog has a constant loading icon but nothing happens etc.
    I have contacted the theme designer who assures me it’s not the theme.

    I installed a backup from a time when I know the site was working but, again the same problems. Which makes me think it must be a deeper problem.

    If anyone has any ideas I would be very appreciative.

    One question I would like an answer to though is: If I deleted the entire site and reinstalled WP from scratch, would my backup still be a valid backup?

    • This topic was modified 7 years, 11 months ago by 3vangelica.
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  • Moderator t-p

    (@t-p)

    7 years, 11 months ago

    I have contacted the theme designer who assures me it’s not the theme.

    To confirm, first off, try switching to the unedited default Theme (Twenty Seventeen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    If you don’t have access to your Dashboard’s Appearance page, access your server via FTP/ SFTP , or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding "-old" to the end of the folder name. Alternately, you can remove other themes except the default theme (Twenty Seventeen, etc.). That will force your site to use it.

    Thread Starter 3vangelica

    (@3vangelica)

    7 years, 11 months ago

    Funny that, theme dev just made a new update available and… Voila! Perfectly working site. Not the theme, my *ss!

    Thanks for the help, though 😉

    Moderator t-p

    (@t-p)

    7 years, 11 months ago

    Glad to know it 🙂

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