• Resolved Bartek_S

    (@bartek_s)


    Hi,
    I’ve been using the plugin for over 3 years with no issues, but it is not longer a case. The map is not showing on the page and its aspect ratio seems to be incorrect.
    I cannot say when it happened, but I think it might be few weeks, though I do not recall any updates or significant changes to the website that could affect the plugin.

    Can you please kindly help?

    Kindest regards,

    Bart

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Bartek_S

    (@bartek_s)

    BTW
    Forgotten to add but I can’t see any errors displayed. The plugin works from the back end and I can access the all settings. Just it is not displaying where the short code was placed.

    Hi there

    Thank you for getting in touch, I’m very sorry it’s taken us this long to respond, please accept my apologies.

    We have released a few significant updates in the last couple of months, version 7 itself, and more recently there have been changes to accommodate the GDPR regulations coming into affect, and Google’s recent policy change.

    Can you please update to the most recent version (7.10.09) and also update any relevant add-ons?

    If this doesn’t solve the problem, could you please show me a page exhibiting this error? I checked on the link you provided but didn’t see any errors or a map.

    Kind regards
    – Perry

Viewing 2 replies - 1 through 2 (of 2 total)

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