• Resolved hermansv

    (@hermansv)


    Kudos to you and your team for a great plugin.

    9 out of 10 !

    10 out of 10 is just around the corner and would only require to add address ( country, city ) details. From our international perspective knowing from which country a visitor came, would be really helpful.

    But again, respect and kudos for a great plugin.

    Kind regards
    Herman

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi hermansv,

    Thanks for the feedback 🙂
    Could you please give me additional info about this feature request? Maybe it would be enough with just the Country?

    I am asking this because I want the plugin to stay simple, lightweight both on requests and on database interactions. Also I wouldn’t really wan’t to fill the database with irrelevant fields.

    Thanks

    Thread Starter hermansv

    (@hermansv)

    Thanks for the quick reply.

    For any international company that uses your plugin, the country detail is the most important. Ideally city would be added. If however something has to give to balance your requirements and international customer preferences, you could skip city and still help us a lot.

    Just to make one last attempt to give you our full perspective. I represent an international company based in the Netherlands and run an online marketing campaign targeting Washington. If I check the customer details of somebody that dropped out of checkout process, knowing if the person is a US citizen is most important but you can easily understand why I would also like to know if it he/she is a Washington citizen.

    Anyway, fully appreciate your perspective for a having a lightweight plugin with minimal database interactions.

    I hope this was helpful,
    Kind regards
    Herman

    Dear hermansv,

    Thanks for detailed information on the issue and I completely understand it.
    I will add this feature request to our next release.

    Kind thanks

    prowebdesign

    (@prowebdesign)

    Hi hermansv,

    Just wanted to give you a quick update.
    A new version 1.4 has been released that includes a couple of new features including links on products and Location (Country, City) capturing.

    Cheers! 🙂

    Thread Starter hermansv

    (@hermansv)

    Thank you so much,
    Really appreciate the responsiveness.
    However we experience significant issues since upgrade to 1.4
    Actually we do no capture any checkout data anymore.
    There appears to be a bug.
    Kind regards
    Herman

    prowebdesign

    (@prowebdesign)

    Hi hermansv,

    It seems like you should Deactivate the plugin and then reactivate it once again in order for the database to be updated for now.

    I will create an additional notice or button to inform users about this.
    Let me know if this fixes the issue.

    Kind regards

    prowebdesign

    (@prowebdesign)

    Just released 1.4.1 update that fixes the issue with the database not being updated automatically.

    Big thanks for the notice hermansv 🙂

    Thread Starter hermansv

    (@hermansv)

    Hi There,

    we can confirm that everything works fine. Address fields are correctly captured.
    There are two concerns I’d like to bring to your attention.
    1. The time-stamp seems to be missing.
    2. Not sure if this is a feature or a bug. On the right hand side of the screen there is a vertical notification bar.

    kind regards
    Herman

    prowebdesign

    (@prowebdesign)

    Hi hermansv,

    Thanks for getting back.
    Could you please share a screenshot of how it looks?

    Kind thanks

    Thread Starter hermansv

    (@hermansv)

    Hi,

    I would love to share screenshot. To which mail address can I send it, because I do not see how to attach it here,

    kind regards
    Herman

    prowebdesign

    (@prowebdesign)

    Please send it to Streamline.lv email address.

    Thread Starter hermansv

    (@hermansv)

    thanks,
    I send email with attachment just now

    prowebdesign

    (@prowebdesign)

    The issues now is solved. Please go ahead and download the latest version 🙂
    Really appreciate the information!

    Kind thanks

Viewing 13 replies - 1 through 13 (of 13 total)

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